Terms and Conditions

1. Protection of personal data.
1.1. Order goods by e-mail in the store, the Buyer can:
1.1.1. by registering in this e-mail in the store – by entering the data requested during registration;
1.1.2. without registering in this e-mail in the store.
1.2. Buyer, when ordering goods 2.1. in the ways provided for in clause of the rules, in the relevant information fields provided by the Seller, the personal data of the Buyer necessary for the proper fulfillment of the goods order must be indicated: name, surname, delivery address of the goods, telephone number and e-mail address. postal address.
1.3. By approving these rules, the Buyer agrees that 2.2. The personal data of the Buyer provided in point would be processed in the electronic sales of goods and services. in the store, for the purposes of analysis of the Seller’s activity and direct marketing.
1.4. By agreeing to the Buyer’s personal data being processed in the Seller’s e-mail for the sale of goods and services. store, the Buyer also agrees that the e-mail specified by the Buyer e-mail address and phone number would be sent informational messages necessary to fulfill the order of goods.
1.5. The buyer, registering by e-mail in the store and when ordering goods, undertakes to protect and not disclose login data to anyone.
2. Buyer’s rights and obligations.
2.1. The buyer has the right to buy goods by e-mail. in the store of these Rules and other articles of this e-mail according to the procedure specified in the store information sections.
2.2. The buyer has the right to refuse the goods purchase – sales contract with e. store, notifying the Seller about it in writing (by e-mail, indicating the desired return of the product and its order number) no later than within 14 (fourteen) working days from the day of delivery of the item, except in cases where the contract cannot be canceled according to the laws of the Republic of Lithuania (e.g. when the contract is concluded for the sale of hygiene goods – bed linen – see information on the website of VšĮ “Vartotojų centras” http://www.vartotojucentras.lt/istatymas.php?id=1038, “Peculiarities of return and exchange of non-food items” item 18 .).
2.3. 2.2 of the rules. The Buyer can exercise the right provided for in paragraph 1 only if the product has not been damaged or its appearance has not fundamentally changed, nor has it been used.
2.4. The buyer undertakes to accept the ordered goods and pay the agreed price for them.
2.5. If the data provided in the Buyer’s registration form changes, the Buyer must update them immediately.
2.6. The buyer undertakes not to transfer his login data to third parties. If the Buyer loses his login data, he must immediately inform the Seller about this via the means of communication specified in the “Contacts” section.
2.7. The buyer using e-mail store, agrees with these purchase and sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.
3. Seller’s rights and obligations.
3.1. The seller undertakes to provide all conditions for the proper use of e-mail by the buyer. services provided by the store.
3.2. If the Buyer tries to harm the Seller’s e-mail for the stability and security of the store’s work or violates its obligations, the Seller has the right to immediately and without warning limit or suspend the Buyer’s ability to use e-mail. store or, in exceptional cases, cancel the Buyer’s registration.
3.3. The Seller undertakes to respect the Buyer’s privacy right to the Buyer’s personal information specified in the e-mail. in the store registration form.
3.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
4. Purchase rules.
4.1. email In the store, the Buyer can buy 24 hours a day, 7 days a week.
4.2. The contract comes into force from the moment the Buyer clicks the “Confirm order” button, and after receiving the order, the Seller confirms it – sends a confirmation letter to the e-mail specified by the Buyer. by post
4.3. Product prices e-mail in the store and in the formed order are indicated in Euros, including VAT.
5. Terms of purchase.
5.1. The buyer pays for the goods in one of the following ways:
5.1.1. Payment using e-mail banking means advance payment using the e-mail address used by the Buyer. banking system. In order to use this form of payment, the buyer must be signed by e-mail. a banking agreement with one of the following banks: SEB bankas; Swedbank AB; DNB Nord Bank; “Citadel” Bank; Danske Bank; Nordea Bank. The Buyer transfers the money to e-mail. store current account. The responsibility for data security in this case rests with the respective bank, since all monetary transactions take place through the bank’s e-mail. in the banking system.
5.1.2. Payment by bank transfer is an advance payment when the Buyer, after printing the order and going to the nearest bank branch, transfers the money to e-mail. store bank account.
5.1.3. When paying using the Paysera (mokėjimai.lt) or Kevin payment systems, with the help of which the Buyer undertakes to pay for the goods immediately.
5.1.4. Paying in cash or by bank card at the point of collection.

5.1.4. Paying in cash or by bank card at the point of collection.
5.2. The buyer undertakes to pay for the goods immediately. Only after receiving the payment for the goods, the formation of the goods parcel begins and the calculation of the delivery term of the goods begins.
6. Delivery rules.
6.1. The Seller delivers the goods throughout Lithuania.
6.2. The buyer, who has chosen the delivery service during the order, undertakes to specify the exact delivery address, postal code, the exact contact phone number and other additional information (staircase code, etc.).
6.3. The buyer undertakes to accept the goods himself. In the event that the Buyer cannot accept the goods himself, and the goods are delivered to the specified address, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
6.4. The buyer undertakes to accept the goods on the next day after receiving the notification that the shipment will be delivered to him. If the buyer does not accept and/or pick up the shipment, it is transported again. For repeat deliveries, the Seller has the right to charge the Buyer if additional costs are incurred as a result of these deliveries.
6.5. The goods are delivered by the Seller, the Seller’s authorized representative (courier). The buyer has the opportunity to choose the method of delivery of the product when ordering the product in the serksnomedus.lt electronic store.
6.6. The Seller delivers the goods to the Buyer in accordance with the terms specified in the Product Descriptions. In exceptional cases, delivery of goods may be delayed due to unforeseen circumstances beyond the Seller’s control. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the terms of delivery of the goods. In all cases, the Seller is released from responsibility for the violation of the terms of delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller’s control.
6.7. If the buyer notices damage to the package during delivery, he must indicate the comments in the package delivery document provided by the courier or write a separate document regarding these violations. The Buyer must do this in the presence of the courier. If such actions are not taken, the Seller is released from responsibility towards the Buyer for product damage related to packaging damage, which the Buyer did not note in the courier’s delivery document.
6.8. The buyer cannot, at his discretion, change the delivery address of the goods after the shipment has been shipped. If the place of delivery is changed by personal agreement with the courier or other delivery service, the Seller is not responsible for meeting the delivery deadline and has the right to additionally charge the Buyer for the additional costs incurred due to the arbitrary change of the customer’s delivery address while the package has been sent. (Expenses incurred may be covered by issuing an additional invoice to the Buyer, or deducted from the amount of returned goods.
7. Product quality, guarantees.
7.1. Each e-mail The details of the product sold in the serksnomedus.lt store are generally indicated in the product description attached to each product.
7.2. The seller is not responsible for the fact that e-mail the color, shape or other parameters of the goods in the store may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.
7.3. Certain products are given a certain expiration date, which is indicated on the product packaging.
7.4. In cases where, on the basis of legal acts, a certain expiration date is determined for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that he is given a real opportunity to use such goods until the end of the expiration date.
8. Return Policy.
8.1. The return of goods takes place in accordance with the Government of the Republic of Lithuania 2014. July. on the 22nd by resolution no. 738 (Official Gazette, 2014, No. 2014-10565) approved retail trade rules.
8.2. In order to return the item(s) based on Rule 8.1. point, the Buyer can do this within 14 (fourteen) working days from the day of delivery of the goods to the Buyer, by informing the Seller by e-mail specified in the contact section. by mail and by filling out a special product exchange – return form, indicating the name of the product to be returned, the order number and the reason for the return.
8.3. The money will be transferred to the bank account specified by the Buyer no later than within 14 days from the date of receipt of the returned product and orderly return documents.
8.4. When returning goods to the buyer, it is necessary to comply with the following conditions:
8.4.1. the returned item must be in its original, neat packaging;
8.4.2. the product must be undamaged by the Buyer;
8.4.3. the item must be unused, without losing its merchandise appearance (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective item);
8.4.4. the returned product must be in the same configuration as the Buyer received it;
8.4.5. when returning the product, it is necessary to present the document of its purchase.

8.5. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 8.3. the procedures for returning goods are established in the article.
8.6. When returning the wrong and/or low-quality goods, the Seller undertakes to take back such goods and replace them with similar suitable goods.
8.7. In the event that the Seller does not have goods suitable for replacement, the amount paid, including the cost of delivery, is returned to the Buyer.
9. Liability of buyer and seller.
9.1. The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation from the Buyer for direct losses incurred.
9.2. The buyer is responsible for the actions performed using this e-mail. in the store.
9.3. After registering, the Buyer is responsible for transferring his login data to third parties. If email the services provided by the store are used by a third person who is connected to e. store using the Buyer’s login data, the Seller considers this person to be the Buyer.
9.4. The Seller is released from any responsibility in cases where losses arise because the Buyer, regardless of the Seller’s recommendations and the Buyer’s obligations, did not familiarize himself with these Rules, although he was given such an opportunity.
9.5. If the Seller’s email the store contains links to the e-mail addresses of other companies, institutions, organizations or individuals. websites, the Seller is not responsible for the information or activities there, does not supervise or control those websites and does not represent those companies and individuals.
9.6. In the event of damage, the guilty Party compensates the other Party for direct losses.
10. Marketing and Information.
10.1. The Seller may, at its discretion, initiate an e-mail. various promotions in the store.
10.2. The seller has the right unilaterally, without separate notice, to change the conditions of the shares, as well as to cancel them. Any change or cancellation of the terms and conditions of the shares is valid only going forward, i.e. from the moment of their execution.
10.3. The Seller sends all messages using the means of communication specified in the Buyer’s registration form.
10.4. The Buyer sends all messages and questions to the Seller’s e-mail. by phone and e-mail specified in the “Contacts” section of the store. email addresses.
10.5. The seller is not responsible if the buyer does not receive the sent informational or confirming messages due to disruptions in the internet connection, e-mail service providers’ networks.
11. Final Provisions.
11.1. These Rules for the purchase and sale of goods are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
11.2. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.